The CART Event at the NGA Show coming up in February, 2020, is focused on helping Independent Retail understand What it takes to Thrive in the Age of ‘I’.

Changes in the retail industry are happening faster than ever before, transforming the retail store, and how retailers go to market and interact with their shoppers. Retailers can embrace this change, avail themselves of capabilities never before possible, or be disrupted into irrelevancy. And disruption is exactly what’s happening as the industry undergoes gut-wrenching change as decades of product-first practices give way to a true customer-first retail experience.

Independent retailers are positioned for an exciting future, able to take advantage of new technologies to help transform their businesses. But what’s between here and there are systems and processes that have been built over decades for that product-first world that is rapidly disappearing. Retailers need a plan.

The afternoon begins with helping retailers understand the forces at work and looking at how new capabilities are changing competition. With that foundation, we’ll identify how retailers can position themselves for success, including developing a clear strategy, putting together a roadmap, and creating a culture of innovation that is a requisite for the new world we live in.

The afternoon is being split into three sections: 1) How New Capabilities are Changing Competition, 2) What Systems, Processes, and Practices are needed in the Age of ‘I’, and 3) The Need for Speed.

The event last year was a big success, drawing hundreds of attendees throughout the afternoon and we’re sure this year is going to be even bigger. If you’re a solution provider, contact Lindsay on the CART team to learn how you can become involved. If you’re a retailer or wholesaler, please plan on attending and if you’re interested in participating as a speaker please contact us.